Tim White

The Best Airline of 2013 is…
The Best Airline of 2013 is…

The best performing airline was Hawaiian Airlines; the worst was American Eagle. American Eagle was also the worst at losing or mishandling bags, while the most careful with your luggage was Virgin America. Researcher Dan Headley says the drop in complaints might reflect “a certain amount of resignation” that “it’s never wonderful for airline passengers.”

Airlines are falling behind schedule more often and mishandling more bags, but consumer complaints to the federal government dropped 15 percent last year after spiking in 2012. Airlines operated 78.4 percent of their flights on time in 2013, down from 81.8 percent in 2012.


News: Recent Headlines

in Entertainment

‘Spectre’ destroyed nearly $34M worth of cars


The price tag for the latest installment in the "James Bond" franchise includes millions in automobiles, including seven specially-created Aston Martins that were wrecked during filming.

in Music

Blake Shelton ‘in a good place’ after divorce


"The Voice" judge has opened up about his recent split from Miranda Lambert.

in Music

It’s been 20 years since NSYNC formed


It's been two decades since the boy band started making music together. Here's a look at what they are up to now.

in Entertainment

Marvel adds another show to its TV takeover


Another Marvel TV show is in the works proving, once again, the franchise is a case study in taking over multiple mediums.